- DATE:
- AUTHOR:
- Alexa Easton
Operate with Confidence Across Every Lender Relationship
Build trust, scale smarter with Setpoint.
Syndicated credit facilities are supposed to distribute risk—not create risk. But for anyone who has managed one, the reality feels different: more participants, higher expectations, and operational workflows that haven’t kept up.
Borrowers often structure facilities with multiple lenders to unlock greater capital access, optimize advance rates or balance risk. But the operational burden that follows – tracking approval rights, fielding lender questions, and distributing servicer reports and funding requests to counterparties – can quickly become a full-time job. Reporting delays, missed approvals, and data mismatches aren’t just frustrating; they put capital deployment at risk and relationships under strain.
Setpoint’s facility management technology turns a tangle of disconnected workflows into a shared operating layer—where every party sees exactly what they need, when they need it, while ensuring accuracy. Monthly servicer reports (MSRs) are routed automatically. Approval rights are enforced by design. And every step is tracked, auditable, and built to scale.
How Setpoint Streamlines Multi-Lender Operations
Setpoint turns the friction of coordination into structured, role-based workflows. One system, where every participant knows what they need to do, when, and what comes next.
Here’s how it works:
Role-based visibility: Participants see only what they need to see. Whether approving, reviewing, or just staying informed, access is tailored on a stakeholder basis.
Automated reporting distribution: MSRs, funding requests and compliance documents are delivered automatically, with the right fields for each stakeholder. No redactions, no duplicate formatting.
Built-in audit trail: Approvals, comments, submissions—all tracked automatically. There is no separate compliance workflow because the system is the workflow.
Scalable by design: Adding new lenders or changing reporting logic doesn’t require standing up new processes. The infrastructure flexes with the deal.
Ready for high-frequency execution: Whether you’re funding monthly, weekly, or daily—Setpoint keeps pace.
What This Means for You and Your Lenders
You save time.
Reporting today is a manual grind—downloading spreadsheets, attaching PDFs, sending emails, and following up to confirm receipt and approval. With Setpoint, everything lives in one system. You submit once, and the platform handles distribution, status tracking, and follow-ups automatically.
You build trust.
Timely, consistent and transparent reporting strengthens lender confidence and elevates your relationships. Setpoint helps you deliver a best-in-class experience to funding partners, deepening counterparty trust and setting the tone for long-term collaboration. As your origination volume grows and your capital stack evolves, Setpoint gives you the operational edge to scale with confidence—building credibility with new lenders and reinforcing trust with existing ones.
You reduce risk.
When reporting is handled over email and tracked in Excel, the chances of missing something go up. These errors erode trust and can stall access to capital. Setpoint enforces approval logic, preserves version control, and provides a full audit trail—so nothing gets lost and everyone stays aligned.
You scale smarter.
As you bring on new lenders or grow the size and complexity of your facilities, Setpoint keeps everything in sync—without adding headcount or complexity to your operations.
Why It Matters
Lenders want to work with borrowers who operate cleanly. One delayed report or calculation error can set off a chain reaction—and once confidence is lost, it’s hard to regain.
Setpoint removes the operational drag so your team can focus on scaling your business. With a clear system of record, every party sees exactly what they need to, when they need it. You get capital moving more efficiently; your lenders get peace of mind.
The best borrower-lender relationships are built on trust and sustained with operational excellence. Setpoint helps you deliver both, every time.
Request a Demo to see how Setpoint streamlines multi-lender operations.
Curious to see what this looks like in action? This walkthrough shows just one example of how each party—borrower, senior lender, mezz participant—gets the right view, rights, and workflows to operate in sync.